Getting started
How do I create a Synkra Chat account?
Section titled “How do I create a Synkra Chat account?”Sign up with your name, business email, and a password. You’ll land straight on your account’s dashboard. There’s no separate verification step blocking you from getting started, though you should verify your email to keep your account secure.
What should I do first?
Section titled “What should I do first?”- Add your first inbox: a website widget.
- Invite your team.
- Set up your AI Agent if you want automated responses.
- Explore Automation rules if you want conversations routed or tagged automatically.
Do I need a credit card to start?
Section titled “Do I need a credit card to start?”No. The Free plan requires no card and gives you 1 seat, 250 messages/month, and 1GB of storage to try things out.
Where do I manage account-wide settings?
Section titled “Where do I manage account-wide settings?”Settings → Account Settings, at the bottom of the settings sidebar. Your account name, general preferences, and account-level configuration live there.
How do I get support?
Section titled “How do I get support?”Two ways to reach us directly. This help center covers self-service how-tos, so for anything account-specific, contacting support directly is faster than searching docs.
- Chat with us: the chat widget on synkra.co.za, bottom right of the page.
- Email us: hello@synkra.co.za.
