Synkra Chat Help Center

Everything you need to run your team’s inbox on Synkra Chat: setup, billing, automations, and day-to-day use.

Getting started

• Setting up your account
• Inviting your team
• Adding your first inbox

Day to day

• Conversations
• Contacts
• Canned responses and macros
• Conversation workflow
• Reports
• Campaigns
• SLA policies
• Share your inbox with a QR code or link

Automation

• Automation rules
• Automations
• Synkra AI Agent
• AI features in Synkra Chat

Billing

• Plans and pricing
• Credits and add-ons

Settings

• Security and audit logs
• Integrations and webhooks
• Marketing emails
• API Reference

End customers

• What your customers see

Your account

• Profile, availability, and keyboard shortcuts